LOVE this necklace!
Absolutely love this necklace! It was bought for me as a gift for my special milestone birthday in January, I wear it every day and the quality is amazing! The adjustable chain means I can wear it at 4 different lengths to suit different outfits. Can’t wait to treat myself to more pieces in future. Thank you Katie Belle :)
:-( - new rose gold chain not as nice in my opinion
I absolutely LOVE Katie Belle jewellery and have been collecting the Rhea and Lena collections. This was the last piece I needed to complete the sets. Unfortunately the chain has changed. There are more beads on the chain, it doesn’t have an adjustable length, the clasp is now a bolt ring and the little KB pebble is no longer on there either. I contacted the lovely Ladies and they did offer to refund the chain, however I didn’t want the hassle of returning, and then I would not have a chain to wear this Rhea pendant, if I wanted to wear both the rhea and Lena. Today I wore this for the first time, and it will unfortunately be the last. The chain is not as comfortable with the extra beads, and it has also turned my neck green. (I have not had this issue with any other chain and I did wipe it with a dry cloth before wearing too) I feel so sad that there has been a change in chain in the rose gold option, as the chains were a major reason I loved these necklaces.
Katie Belle Jewellery
Hi Jessica, We are so sorry to hear you are disappointed with your purchase. Unfortunately, due to unforeseen circumstances we did have to change supplier on our beaded chains and it was not possible to match the design exactly. As you will have noticed, the beads are now slightly bigger and closer together and this is something we are unable to change. We have, however, since addressed the other points you mention. The branded KB pebble has now been reinstated and there is an adjuster chain so that the length of the chain can be adjusted and would be happy to send you one of our new chains as a replacement. In regards to your comment about your skin turning green, this should never happen with any of our products as they are all solid sterling silver with 18ct gold/rose gold plating. In the 3 years we have been trading we have never had such a complaint before. We have sent you an e-mail directly asking you please to share photos of this so we can urgently follow up with our manufacturer.
Beautiful as always!
It’s been a while since my last order from Katie Belle but I’ve worn their jewellery almost every day since I got it and this necklace is just as stunning and I love it! The customer service is amazing and I can’t wait for my next order!
It’s easy to purchase from Katie Belle, the product choice is lovely and once engraved is so pretty. Looking through the on line catalogue and choosing your purchase is a nice and easy
Wifey loves it
Bought this for my wife for her first mama's day. I wanted the pebble version but it had sold out. No need to panic though Adam, as this one is equally as nice. Can't leave a review on quality as she has only had it around her neck a few days. Spoke to a super nice girl called Bella via email who gave me the 10% off I missed in my sign up email. What a doll! Big fan of your work, keep it up x